「新鋼工業股份有限公司」找工作職缺－2021年6月 | 台灣上市公司資訊

2021年6月18日－35435個工作機會｜貿易人員【新鋼工業股份有限公司】、業務...OP生產技術員_竹南科學園區廠(做四休二,薪資高,獎金優,福利佳,半導體矽晶圓).

This position is accountable for the following end results: 1. Manages tier 2 employee & manager inquiries, requests & cases: i. Receives & responds to all initial cases via ticket, email, call, etc. ii. Ideally, responds with accurate resolution upon first contact, or, if necessary, conducts the appropriate investigation and/or research to identify and present the appropriate resolution iii. In exception cases, escalates request by escalating ticket to SBS HR Services, CoEs or HR Partners 2. Manage workload efficiently to fulfil commitments in accordance with established service level agreement (SLAs) 3. Develop core competency in HR tools and programs (SAP, Kenexa, LearnEx, Case Management Tool, etc.) 4. Execute & support life-cycle day-to-day HR processes, manage associated knowledge & content : a. Facilitate on-boarding proc...